Check out our Frequently Asked Questions below to get more information OR give us a ring on 0870 285 0364!

Q. How can I learn more about Currency Exchange Industry (in general)?

A. Check out: http://www.smartcurrencyexchange.com/freereport.htm to requests a free report entitled, "When Property Investor, Mr Reed Purchased an Overseas Property, he Made Three Mistakes that Cost Him £10,256... Will YOU Make the Same Mistakes?"

Q. How will Smart benefit Me?

A. Smart offers introducers (like you) a way to provide your clients with an exceptional currency exchange and transfer service. Ultimately, it will allow you to expand your offering, increase your value-ad services, reduce the hassle of helping with currency arrangements AND to top it all off, you'll receive commission for the life-time value of the client.

Q. How long does it take to apply to become a Smart Introducer?

A. As little as 10 minutes. All you have to do is request and review the 'Smart Introducers Application,' pack, read the Terms & Conditions, fill out the application and fax or post back to a Smart representative. A decision on your registration will take as little as one day.

Q. What happens after I become a Smart Introducer?

A. A Smart representative will contact you to discuss your exact requirements and depending on the support needed, various resources will be at your disposal. Those include reports, articles, flyers, banners, RSS feeds and a huge database of tools.

Q. How can I make sure you're a legitimate company?

A. Smart Currency Exchange is regulated by Customs and Excise (MLR 12198457). Our company number is 5282305. You can check this with Companies House. To contact Customs and Excise, their direct number is 0845 010 9000.

Q. How can I feel sure that Smart will give my clients the best possible service and beat the rates quoted by banks?

A. Try us out and see for yourself! There is absolutely no risk on your part - we do not advocate exclusivity contracts and know that our service will speak for itself!

Q. How will my clients get access to all these added benefits and resources for property buyers?

A. Once your client becomes our client too; they'll have free access to all of our reviews, articles, tick-lists, guides and on-going updates to all new information.

Q. How does a client set up a transfer at Smart?

A. Once the client has set up an account with Smart, everything is agreed verbally over the phone.

Q. Can the client hold out for a particular rate?

A. Yes, the client can instruct Smart to contact them the moment the rates change to the desired level. Some brokers, such as Smart, can place an order to purchase currency, which will automatically trigger as soon as the desired rate is achieved.

Q. How can a client protect against the rate moving against them for a future purchase?

A. With Smart its possible to agree an exchange rate for a date anything up to two years in the future. All we need is a small deposit upon agreement and the remainder when the client needs to send the currency.

This method is particularly popular especially with investors as it allows them to manage their cash flow. Any buyer can use this method to stop the cost of the property increasing between deciding to buy and completion – the risks of not fixing the exchange rate could mean the property becomes unaffordable.

Q. Will foreign exchange dealers offer advice about market conditions and rates?

A. Currency dealers are not regulated to give advice but many will provide the client with information about prevailing market trends and currency movements. However, remember that no one can predict the markets with absolute certainty. The client will have to make their own decision about when to buy currency, but market knowledge and experience imparted by a currency dealer will hopefully make that decision easier!

Q. How does the client pay for currency?

A. After booking an exchange rate with Smart, the client will need to transfer funds to their client account. The easiest and quickest way is by CHAPS or BACS/Internet transfer. Bare in mind that any cheque will have to clear before funds can be sent. Once we have received cleared funds, we will transfer the currency to the account of choice.

Q. Can a client send regular payments from the UK for smaller amounts i.e. to pay a mortgage?

A. Smart provides a system to send over regular payments to assist those clients that need to make regular overseas payments. Such payments might include overseas mortgage payments or transfers of UK pension payments or any other regular transfers.

Q. How long will my funds take to transfer to an overseas bank account?

A. Smart use Electronic Funds Transfer and can generally get the funds into the destination account a good deal quicker than a high street bank. We have a same-day transfer service to most European countries and North America, and next day for all other destinations. Bare in mind that there is sometimes a short delay in the receiving bank before the clients account is credited; this can usually be overcome with a "proof of payment" document that we can provide on request to both yourselves and the client

To get more information give us a ring on 0870 285 0364